In Indian English, 'redressal' is the standard term for the process of seeking or obtaining redress — the resolution of a complaint or grievance. The word is common in Indian bureaucratic, legal, and corporate language: 'grievance redressal,' 'consumer redressal.' Outside India and historical British usage, 'redress' alone typically performs this function. The '-al' nominalization is characteristic of Indian English formalism.
The company set up a customer redressal committee to deal with complaints within five working days.
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Regional slang from around the English-speaking world — British, Australian, Irish, Caribbean, Nigerian, Filipino, AAVE, and the hyphenated-English dialects that make the internet sound local.
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(India, otherwise, _, dated) Redress.
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