helldesk
Helldesk is sardonic computing slang for a help desk — the technical support function that supposedly helps users with IT problems.
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Helldesk is sardonic computing slang for a help desk — the technical support function that supposedly helps users with IT problems. The renaming from 'help' to 'hell' captures the frustration felt by both users (who find support unhelpful, slow, or scripted) and support staff (who deal with repetitive, often frustrating queries). The term is widely used in IT circles as a knowing joke. It implies a purgatorial experience: a place you must go through before your problem gets solved, if it ever does.
Three hours on the phone with the helldesk and they still told him to turn it off and back on again.
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(slang, derogatory, computing) A help desk.
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